Sometimes a receipt's QR will not scan because it is blurry, wrinkled, or poorly printed. When that happens, you can add the receipt by typing the CUFE by hand. facturillo processes it just like a receipt scanned with the camera.
What the CUFE is
The CUFE (Unique Electronic Invoice Code) is the code that identifies each electronic invoice in Panama. It is printed on the receipt, usually near the QR, as a long row of numbers and letters. It is unique to each receipt, so copying it correctly is enough for the DGI to find it.
It is easy to recognize: it is 66 characters long and always starts with FE0. The character right after says which kind of document it is, so you will see CUFEs starting FE01, FE04, or FE09 and all of them are valid.
Before typing, let the camera try
facturillo's camera does not only read the QR: it reads the printed CUFE too. Often, when the QR will not catch, framing the receipt so the CUFE row is fully visible and sharp is enough and the scan goes through on its own. The same happens with photos and PDFs you upload. Typing it by hand is the last resort, not the first.
How to add the CUFE by hand
Open the scanner and tap Type the CUFE when the QR does not work. The Add CUFE manually screen opens. You can also reach it from the manual entry option.
Type the CUFE exactly as it appears on the receipt. You will see a grid with one box per character: facturillo already fills in 8 of the 66 characters for you, the ones that are the same on every receipt (including the FE0 at the start), so you only type the rest. The app validates the code as you type, so you know when it is complete and correct.
When the code is valid, tap «Create transaction». facturillo looks the receipt up at the DGI and adds it to your list.
If the code is not valid
Check that you copied every character, with no extra spaces and without changing any number or letter. If the receipt is too damaged to read the full CUFE, keep the paper receipt and try again in better light, or contact us for help.
Tip
Copy the CUFE carefully. A single wrong character means the DGI will not find the receipt, even when everything else is right.
Once the receipt is added, it follows the same path as a scanned receipt. If it takes a while to appear, that is normal, it is processing while the DGI confirms its details.