Scanning and receipts · Help center

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How receipt scanning works

How scanning works in facturillo: reading the QR or the CUFE, verifying with the DGI, and the states a receipt goes through.

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Guides

Scan your first receipt

Scan your first receipt in facturillo: open the scanner, point at the QR or the CUFE, and the receipt adds itself once it clears with the DGI.

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Add a receipt with a photo or by hand

Add a receipt without scanning: attach a photo or PDF and let the AI read it, or type the details yourself. A two-step flow in facturillo.

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Upload your receipt as a PDF or photo

Upload a receipt you already have: open the scanner, tap Upload and pick Camera, Gallery or PDF. facturillo reads the code from the file.

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Forward your receipts by email

Turn forwarding on in your Profile, then forward your electronic invoices to enviar@facturas.facturillo.com. facturillo reads and files them for you.

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Import your bank statement

Upload your bank statement in Excel or CSV, review each transaction and add the expenses you are missing as receipts. A Pro feature.

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Schedule your recurring expenses

Log your rent, a utility or a subscription once and facturillo creates the receipt on every charge date, with a reminder beforehand if you want one. A Pro feature.

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Keep files with a receipt

Attach photos and PDFs to any receipt, like a warranty, a contract or the original invoice. Up to 10 files per receipt. A Pro feature.

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Troubleshooting

My receipt has been «processing» for a long time

What the processing state means and what to do if your receipt does not move.

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The QR will not scan, add the CUFE by hand

How to type the Unique Electronic Invoice Code when the QR cannot be scanned.

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I scanned something that is not an invoice

facturillo scans Panama electronic invoices with a QR or CUFE. Which invoices you can scan and what to do when the code is not an invoice.

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The QR came out cut off or incomplete

What to do when the invoice's QR is cut off, split, or poorly printed and cannot be read: retry or type the CUFE by hand.

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My invoice has no CUFE (small merchants)

Some merchants do not issue electronic invoices, so their receipt has no CUFE or QR. How to record that expense in facturillo anyway.

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The CUFE is missing its security code

facturillo says the CUFE is missing its security code, the last part of the code. How to find it on the invoice and add the invoice complete.

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Tips for a clear receipt photo

Good light, no fingers over the code, and a flat receipt. Tips so your receipt's QR or photo reads on the first try.

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Some merchants' receipts will not scan

Some merchants print the QR in a way that is hard to read. How to add those receipts anyway by typing the CUFE by hand.

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I scanned a receipt and it is not in my list

If you scanned a receipt and cannot see it, it is almost always still processing, in another account, or hidden by a filter.

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This receipt was already saved (duplicate)

What «already registered» means when scanning and why facturillo does not add the same receipt twice.

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Add a receipt from abroad

Receipts from outside Panama have no CUFE and are not validated with the DGI. Add them by hand and mark them as foreign.

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Troubleshooting

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