Guides and answers in this section.
facturillo plans: Gratis, Pro and Familia
What each facturillo plan includes (Gratis, Pro, Familia) and how billing works through the app stores.
Manage your subscription
Upgrade to Pro or Familia, what to do if you paid and the app still shows Gratis, and how to change or cancel your plan. Billing is handled in the App Store or Google Play.
chevron_rightEverything Pro includes
Every feature facturillo Pro unlocks, grouped the way the app groups them, with a link to the guide that explains each one.
chevron_rightThe Familia plan and its features
What the Familia plan includes: a Pro account for the owner plus one shared account for the whole family, with roles and features for the group.
chevron_rightHow to use facturillo Familia, step by step
A step-by-step guide to facturillo Familia: turning on the plan, creating the family, inviting and joining, switching accounts, the roles, adding receipts, and what happens when you leave or the subscription lapses.
chevron_rightI already paid but the app shows me as Gratis
My family account went read-only
Scan your first receipt
Scan your first receipt in facturillo: open the scanner, point at the QR or the CUFE, and the receipt adds itself once it clears with the DGI.
chevron_rightForward your receipts by email
Turn forwarding on in your Profile, then forward your electronic invoices to enviar@facturas.facturillo.com. facturillo reads and files them for you.
chevron_rightImport your bank statement
Upload your bank statement in Excel or CSV, review each transaction and add the expenses you are missing as receipts. A Pro feature.
chevron_rightSchedule your recurring expenses
Log your rent, a utility or a subscription once and facturillo creates the receipt on every charge date, with a reminder beforehand if you want one. A Pro feature.
chevron_rightAdd a receipt with a photo or by hand
Add a receipt without scanning: attach a photo or PDF and let the AI read it, or type the details yourself. A two-step flow in facturillo.
chevron_rightAdd a receipt from abroad
Receipts from outside Panama have no CUFE and are not validated with the DGI. Add them by hand and mark them as foreign.
chevron_rightKeep files with a receipt
Attach photos and PDFs to any receipt, like a warranty, a contract or the original invoice. Up to 10 files per receipt. A Pro feature.
chevron_rightYour spending analysis
What the Analytics tab shows, how to change the period, see the detail by category, store or brand, and what Pro adds.
chevron_rightCategory goals
Split your monthly budget across your store categories and see how much you have spent in each one.
chevron_rightCustomize your Excel
Export your receipts to Excel choosing the sheets and columns, with presets and an analytics sheet with charts.
chevron_rightDownload your receipt PDFs in one go
Download the PDFs of every receipt in a period at once, together with your Excel, from Export to Excel.
chevron_rightKeep your personal and work spending apart
Turn on your business profile, mark each receipt as personal or business and see each side on its own in your receipts, your analysis, your budget and your exports.
chevron_rightCreate your own categories
Create, edit and delete your store and product categories, assign them to your receipts and see them in your analysis and your goals.
chevron_rightInvite someone to a Pocket
Share a Pocket with a link or a code, and choose whether the person takes part as a Member or just views it as a Viewer.
chevron_rightSplit the expenses of a shared Pocket
Split each receipt of a shared Pocket between its members, see who owes whom and record payments to settle up.
chevron_rightSet a budget for a Pocket
Give a Pocket a spending limit per period and follow how much the group has spent with a progress bar.
chevron_rightBuild a shopping basket
Create a basket with the products you always buy and facturillo tells you which store, or which pair of stores, makes it cheapest.
chevron_rightSee prices near you
Open the prices-near-you map to see, at nearby stores, how much a product costs and choose where to buy it.
chevron_rightSpecial rewards for Pro
Some Puntos Facturillo rewards carry the Pro exclusive label. Everyone sees them, and only people on a paid plan can redeem them.
chevron_rightYour AI assistant with facturillo
Connect Claude or ChatGPT to facturillo and ask about your receipts: how much you spent, where you shopped, what you bought. You approve every connection from your phone.
chevron_rightPriority support and how to reach us
Priority support is part of facturillo Pro. Here is how to reach the support chat from the app and what to include in your message.
chevron_rightMessage us on WhatsApp and our support team will help you.
We reply on WhatsApp, usually within one business day.