Your facturillo subscription is purchased inside the app, but billing lives in your phone's store. Here is how to upgrade your plan, what to do if you paid and the app still shows Gratis, and how to change or cancel your subscription.
Before you start
- check_circleHave the latest version of the app installed.
- check_circleSign in with the same account and the same store (App Store or Google Play) you bought with.
Upgrade to Pro or Familia
Open the facturillo plans screen. You can reach it from any Pro feature or from your profile.
Choose the Pro or Familia tab to see what each one includes and its price.
Tap the button pinned at the bottom. It reads Subscribe, or Start N Free Days when the store offers you trial days. If your plan has already ended, it reads Back to PRO on the Pro tab or Back to FAM on the Familia tab, with the plan's price. If you already have Pro and you are on the Familia tab, it reads Upgrade to Family. Payment is completed in your phone's store.
If you already paid and still see Gratis
If you already paid but the app shows you as Gratis, do not pay again. The app has no button to restore purchases: your plan is tied to your facturillo account and the plans screen reads it again every time it opens. Sign in with the same facturillo account you paid with, fully close and reopen the app, and open the plans screen (your photo at the top right of Home, ACCOUNT, Subscriptions row). If you still see Gratis, contact us from Support: the walkthrough is in I already paid but the app shows me as Gratis and in Priority support and how to reach us.
Change or cancel your plan
Pro and Familia renew on their own until you cancel. Billing, changes, and cancellation are handled from the same store where you bought, not inside facturillo:
On iPhone: open Settings, tap your name, and go to Subscriptions. There you can change or cancel your facturillo plan.
On Android: open Google Play, tap your profile picture, and go to Payments and subscriptions › Subscriptions. There you manage your facturillo plan.
Tip
If you cancel, you keep your plan's features until the end of the period you already paid for. And if a Familia account lapses, it switches to read-only mode until it is renewed, but no one loses their receipts.
If you want, your AI assistant can confirm which plan your account shows.